City of Baltimore’s 2027 Virtual Open Enrollment Benefit Fair

October 16, 2026

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AUGUST 2-3

October 16th, 2027

NO TRAVEL NEEDED

NO TRAVEL NEEDED

LEARN & NETWORK

LEARN & NETWORK

Prepare
PREVIEW

Never been to a virtual benefit fair? View this short video to learn how to visit virtual booths, attend presentations, chat with live representatives, and qualify for prizes and swag.

Prepare
Live Representatives

Live representatives are available to answer questions inside the virtual fair on October 16th from 9:00 am – 4:00 pm.

Click here for a complete list of our vendors.

Prepare
Enrollment Resources

Active Employees will use Workday to Enroll. Retirees can use Workday to enroll or fill out their paper enrollment form.

Click here for more information.

Benefit Vendors







Need real time help understanding which benefits package is right for you? Try Alex, your virtual benefits counselor.

Want to make your 2027 benefit elections? Active Employees & Retirees can use Workday to enroll between September 12th and October 23rd 2026.

Until then, Active Employees & Retirees can use Workday to view their current benefit elections.

Contact Us

For general questions about the virtual benefit fair or about your benefits:

 

For help logging onto Workday or with accessing your Baltimore City email:

Contact the BCIT Service Desk at BCIT.ServiceDesk@baltimorecity.gov or call 410-396-5830.

For technical support with the virtual event platform please contact vFairs at: COBBenefitfair@getvfairs.io.

Frequently Asked Questions

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a. This event is for benefit eligible active employees and retirees of the City of Baltimore.
a. Your login is the first 3 letters of your first name, your entire last name, plus your 2 digit month of birth and the last 2 digits of your year of birth, all together, lowercase.
Example: Mr. John Q. Doe born March 17th 1995 will enter “johdoe0395” to login to the event on or after Oct 3rd..
. View How to Login Video Here.
a. No.
a. The virtual benefit fair works a lot like an in-person benefit fair. When attendees login, they’ll be guided through a 3D rendering of a venue, a lobby area, an info desk, an exhibit hall with vendor booths, and an auditorium. During the days and times that live support is available, attendees can participate in live webinars, watch pre-recorded presentations, go on a scavenger hunt, collect points, redeem prizes, review information and have their questions about COB benefit plans answered by live representatives. Those who cannot attend during the live dates and times can visit the virtual fair on their own schedule to watch recorded presentations, and to view general information.View a Preview of the Benefit Fair here
a. No. Active employees will use Workday to enroll. Retirees can also use Workday, or they can fill out the mailed paper enrollment form. Click here to access Workday.
a. No. Registration is not required. Simply click the login button at the top of the page and submit your Login Code to enter the virtual venue.
a. No, a webcam is not required. Attendees only need to have access to the internet, and can chat by text or phone instead of video.
a. Yes. Attendees will have access to recorded sessions until November 10th 2025
a. DHR has designed this event so that all active employees and retirees can participate; even if there are scheduling conflicts at the live dates and times. Logging in on days that are not live still allows attendees to participate in raffle prizes and swag, watch recorded live sessions, and pre-recorded presentations, and view information from all the vendors any time, 24/7, until November 10 at 11:59 pm.
a. Yes. Click here for a list of phone numbers to contact the health vendors directly via phone or contact the DHR Office of Employee Benefits, Monday -Friday between the hours of 8:00 AM and 5:00 PM during Open Enrollment (Nov 1-Nov16) at 410-396-8089. You can also email openenrollment@baltimorecity.gov
a. No. The virtual benefit fair is not required to enroll. Active employees must use Workday to enroll. Retirees can use Workday or fill out the mailed paper enrollment form. Click here to access Workday.
a. For technical support with the virtual event platform please contact vFairs at: COBBenefitfair@getvfairs.io.
b. For help logging onto Workday or with accessing your Baltimore City email contact the BCIT Service Desk at BCIT.ServiceDesk@baltimorecity.gov or call 410-396-6648.
a. Yes.
A swag bag is a collection of branded brochures, flyers and free giveaways from all of the open enrollment vendors and agencies. 50 attendees will qualify to win a swag bag to pick up from the DHR office or to have delivered to their office via MPO
a. We recommend Chrome and Firefox.

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